Holli is responsible for leading customer training initiatives globally. With over a decade of experience in bioprocessing, she specializes in downstream large-scale purification equipment, including single-use and chromatography column technologies. Her role encompasses designing and implementing training programs that equip customers with essential skills for equipment maintenance and troubleshooting. Holli has also held various technical and managerial positions at Cytiva and GE Healthcare, where she gained extensive expertise in field service, bioprocess hardware, and large-scale protein purification.

“As a former customer, I believe deeply in equipment maintenance training as the first line of defense to avoid unplanned downtime.”

Josh leads the global portfolio at Cytiva, driving the development and commercialization of innovative service offerings and managing the filtration integrity testing business. With extensive experience in product development, go-to-market strategy, and lifecycle management, Josh is dedicated to enhancing service solutions that improve operational efficiency and reliability in the biotech industry. His diverse background in luxury hospitality and technology strategy, along with an MBA from Carnegie Mellon University, adds a unique perspective to his role. Josh is passionate about combining exceptional customer experiences with advanced innovations, ensuring service offerings consistently meet high industry standards.

“By integrating technology and customer-focused design, we can enhance service capabilities to support biomanufacturing and create significant impacts for our customers.”

With a rich heritage dating back hundreds of years, Cytiva brings a wealth of technical expertise and talent, a broad and deep portfolio, and exceptional service help researchers and biopharma advance therapeutics at every stage from discovery to delivery. We supply the tools and support our customers need to work better, faster, and safer, leading to the delivery of transformative medicines to patients. Our combined portfolio includes well-recognized names such as Allegro™, Supor™, iCELLis™, and Kleenpak™, in addition to ÄKTA™, Amersham™, Biacore™, FlexFactory™, HyClone™, MabSelect™, Sefia™, Whatman™, and Xcellerex™. Visit cytiva.com to learn more.